Data Protection

abilivu is committed to protecting your personal data. This page explains the steps we take to keep it safe and how we meet our duties under data protection law, including the UK GDPR.

Our role

We are the data controller for the personal information you give us. That means we decide how and why your information is used. We only use it for the reasons set out in our Privacy Policy.

Keeping data secure

• We store your information with trusted providers that meet recognised security standards.
• Access to personal data is limited to the people who need it to run your tutoring.
• Payment details are handled by our payment provider and are not stored on our own systems.
• We review our security measures regularly and act quickly if we suspect a problem.

Lawful basis

We rely on your consent, our contract with you, and our legitimate interest in running the business as the lawful reasons we process your information. You can withdraw your consent at any time.

International transfers

Some of our service providers are outside the UK. We only send your information abroad when suitable safeguards are in place to protect it to the same standard as within the UK.

If something goes wrong

If a data breach happens that could affect you, we will tell you and the relevant authority without undue delay. You can also report a concern to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

For any data protection questions, email study@abilivu.com and we will respond within one working day.