Privacy Policy

abilivu is a family-led online tutoring company. We take your privacy seriously and only collect the information we need to provide one-to-one tutoring and to contact you about it.

What we collect

• Your name, email address and phone or WhatsApp number, when you fill in a form or book an assessment.
• Your child's year group and the subject you are interested in, so we can suggest the right support.
• Payment details are handled by our payment provider. We do not store your card number on our servers.
• Basic account information if you create an account, such as your name and email.

How we use it

• To contact you about tutoring and to arrange lessons.
• To process payments and keep a record of your package.
• To send you a monthly progress update about your child.
• To improve our service and keep our records accurate.

We never sell your information to anyone. We only share it with the services that help us run the business, such as our payment provider and our customer management system, and only as much as they need.

How long we keep it

We keep your information for as long as you are a customer, and afterwards only as long as we need to for legal or accounting reasons. You can ask us to delete your information at any time.

Your rights

You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you. To do any of this, email study@abilivu.com.

Children

Our service is for children, but we collect information through parents and guardians. We do not knowingly collect information directly from children under 16.

Contact

If you have any questions about how we handle your information, email study@abilivu.com.